Physical connectivity of 304, 403, an AI boards

[ajordan]

Support – I would like to send you a diagram of what we are trying to
accomplish – a simple arrangement, but I need a few technical answers I
can’t
get from the documentation I have been through so far.  Please let me know
if
we can arrange for me to send the diagram and schedule a time to
teleconference
on the issue.  It shouldn’t take long…

Background:

Hi Alan,
Sure thing.  Your software support agreement also covers your hardware.  
Most questions can be answered by our phone/email/forum/web support at www.ni.com/ask


Support,
Can you assist Alan with the questions below?


Regards,
John Erdelt

National Instruments
Field Engineer - South East Florida
Cell       321-258-4457
Office    954-463-3490

Orders  800-433-3488
Support 1-866-ASK-MY-NI (1-866-275-6964)
----- Forwarded by John Erdelt/AUS/NIC on 02/09/2010 02:00 PM -----

From:	"Jordan, Alan -Systems" <Alan.Jordan@itt.com>
To:	"john.erdelt@ni.com" <john.erdelt@ni.com>
Cc:	"Vega, Ray -Systems" <Raymond.Vega@itt.com>
Date:	02/09/2010 10:57 AM
Subject:	NI digital I/O board questions

---

Mr. Erdelt,
 
I work with Ray Vega who gave me your contact info.  I am trying to determine the physical connectivity for AI-118, cFP-DO-403 and cFP DI-304.  The documentation is a little confusing.  We seem to have a SW support agreement, but not a HW agreement.  How can I check to see if we have a HW support agreement?
 
Can you put me in contact with someone I can send a few diagrams to and get answers to a few questions?
 
Thanks,
-AJ
Alan Jordan
SLRSC Engineer
321 494 9075
321 693 1361

[DiscoBall]

Hi Alan,

It looks like you may have inadvertently posted your question to the discussion forum. Were you meaning to email a question in? If so, please go back to ni.com/ask and click on the phone NI option (see below). John may have sent this question in via email too, so you may already have an personal email by another Applications Engineer. If so, then please work through that channel.

However, perhaps I can answer your question through this forum?