Simon, thanks for the reply. The holidays have delayed further troubleshooting on our end. We will review your advice and hopefully resolve the problem. We have also sent a email to the electonic circuit designer who resides in England, the name is ND Meters, for assistance. A little side note; one reason the Simpson meter was selected was that it was made in America, no offense to our global brothers. We are definintely in a world economy. Thanks again.