04-06-2021 10:43 AM
Also FYI under my profile, my subscriptions shows all my subscriptions.
Manage Muted Items shows no muted items.
Under Notification Settings, everything is set to default and nothing is turned off.
04-06-2021 01:58 PM
Hi @Wolfgang,
I have put a ticket in to check on things since both you and @Taggart seem to be having issues. For the moment, can you make sure that noreply@communitymail.ni.com is not blocked by any spam triggers? That is the address that all email should be coming from now.
Thank you,
Mark
04-06-2021 02:13 PM
I just checked and there aren't any in my spam folder and I was getting them before.
04-06-2021 03:23 PM
Hi Mark,
thanks for the ticket - my first post ten days ago already mentioned that I did check my SPAM folder, I checked again and still no email from NI can be found there, so I am pretty sure that no email is sent to me...
04-09-2021 02:28 PM
Hi all,
An update: I think we have figured out what the problem is. Some member's email providers do not like the email configuration we are using. The team is looking at a fix.
I'll let you know more as I know it.
Thanks,
Mark
04-09-2021 04:02 PM
Thanks Mark for the encouraging sign of life 😊
04-13-2021 09:17 AM
I assume you use the same system to send the partner emails? Because I haven't been getting those either.
04-19-2021 02:14 PM
Still not getting e-mails.
04-19-2021 03:54 PM
Don't know what happened, but I just got one, so maybe it just got fixed?
04-19-2021 04:03 PM
Interesting - I have received a notification email about your post of 10:54, but not of the one earlier.