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icon vanished!

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My icon has vanished sitewide without a trace!

 

altenbach_0-1625501227996.png

 

 

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Message 1 of 9
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Hello, I'm taking a look and your icon shows up fine everywhere on my end, so I'm not sure what could be the issue. Just to check; did you try a different browser to see if it persists?

 

 

jenniferbni_0-1625501598875.png

 

Jenny B
NI Community Support

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Message 2 of 9
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Same browser as always (Chrome).

 

  • Logged in/out
  • Cleared the browser cache.

 

Nothing helped. Opened the forum in Edge. Same problem!!!

 

(Are some of the images hosted elsewhere? Could it be a routing problem from my location?)

 

 

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Message 3 of 9
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If I right-click the icon in this post, copy the image URL, and paste that into the browser I get the following:

 

 

First it connects to some qualtrics site or similar, then to "localhost" ... really!!!!

 

altenbach_0-1625503303756.png

 

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Message 4 of 9
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The link to the image opens up fine for me, so yes, I think it might be a local issue. I'll check with the team to see if they have any info on the hosting of the images (it might be until tomorrow due to the holiday). I'll keep you posted.

Jenny B
NI Community Support

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Message 5 of 9
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Yes, it is a problem from my location. Same issue on the phone.

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Message 6 of 9
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While I get the same problem on the phone while on wifi, things work fine if I turn off wifi and connect via the T-Mobile network.

 

Must be a problem with the ISP!

 

Strange...

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Message 7 of 9
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Solution
Accepted by topic author altenbach

While it was still bad this morning, as of now the problem seems to be fixed.

 

(Not sure if my ISP finally fixed the routing problem or you changed something).

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Message 8 of 9
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Nope, nothing from my end, so I'm guessing it was fixed by your ISP. Glad it's back to normal!

Jenny B
NI Community Support

Message 9 of 9
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