Phone calls in Brazil

[marceloy]

Hi,

Does someone know another way to be in touch with NI in Brazil? The phone number supplied (5511 3149.3149) does not complete a call. 

Tks in advance,

[marceloy]

Nobody can help? Is there a NI employee in this forum?

[jenniferbni · Accepted solution]

Hello Marcelo,

Sorry about the inconvenience. It seems like the information on our website is outdated, I have sent the feedback to the team in charge. 

All NI questions in Brazil are handled by our distributor, which is JAV. Please contact them here: https://www.jav.com.br/unidades/

I hope this helps. 

[marceloy]

Tks Jenny!

Best regards,

[Cilmo]

Sorry Jennifer, what is Kudo?

[Hooovahh]

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@Cilmo wrote:

Sorry Jennifer, what is Kudo?

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This seems unrelated to the original post, but it is mentioned here on the Unofficial Forum Guidelines, under the "When you get the help you want" section.

[Cilmo]

Thanks Jennifer.

[Benengin]

I contacted this representative and they informed me that they no longer work with NI and there is no longer a local representative in Brazil.

Do you have any support references I can get to work with NI technologies?

[jenniferbni]

Hello, Cid

JAV is still our official distributor in Brazil, so maybe there was a miscommunication. Please contact @daniel.maretti@jav.com.br as he is our NI product specialist at JAV. 

[Cilmo]

Thanks Jennifer.

I w'll contact Daniel Maretti.

Best regards;

Cilmo.