Knowledge Base Vs Forum

[john_cvi_user]

What is differnce between the forum and the knowledge base ?

As far as I see the forum is where users ask questions and answers are provided, often by NI representatives.

The Knowledge base appears also to be where questions are aksed have solutions provided.

This means that I could search the knowledge base when the same question/solution is in the forum and vise-versa. Can these be in some way combined with a better search function .

It would also be useful to remember search location based on user login - The amount of times I end up with a solution using LabView (I do not use and hopefully never will use Labview).

[john_cvi_user]

What is differnce between the forum and the knowledge base ?

As far as I see the forum is where users ask questions and answers are provided, often by NI representatives.

The Knowledge base appears also to be where questions are aksed have solutions provided.

This means that I could search the knowledge base when the same question/solution is in the forum and vise-versa. Can these be in some way combined with a better search function .

It would also be useful to remember search location based on user login - The amount of times I end up with a solution using LabView (I do not use and hopefully never will use Labview).

[crossrulz]

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@john_cvi_user wrote:

What is differnce between the forum and the knowledge base ?

As far as I see the forum is where users ask questions and answers are provided, often by NI representatives.

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Answers in the forums are mostly answered by non-NI employees.  We have a lot of volunteers who just enjoy helping.  But the AEs inside of NI are always watching the boards.

The Knowledge Base is not really a place to ask questions.  It is where NI empolyees create a white paper based on very often asked questions.  You have little to no interaction in there.  The forums are wide open for anybody to chime in.

But I do like your idea that when searching the forums, a search in the KB is also done.

[crossrulz]

What is differnce between the forum and the knowledge base ?

As far as I see the forum is where users ask questions and answers are provided, often by NI representatives.