Error communicating with PEM 100 controller

[gresh]

I have been trying to commmunicate the PEM 100 controller with the computer via RS 232 serial port. Whenever i try to run the PEM driver program (Labview 2010) it shows an error msg "No response from PEM". It displays the available COM ports in the computer but does not communicate. Please let me know if you can help me solve this issue.

[KateB]

May need to check with Hinds Instruments, http://www.hindsinstruments.com/support/

[bbeauclair]

Did you resolve this issue?  We are currently trying to get this to work too.  Thank you.