Serial #: 31BE6A8
MAC 1: 00802F28AE8B
No longer discoverable with Imaging Tool. Status light flashing. Firmware corrupt. Will not go into Safe Mode. Attempted PowerShell, but no luck. Need file for flashdrive. Been on hold for over an hour. Frustrated.
Ooof!, Thanks for posting and letting us know.
Unfortunately, the USB recovery method requires getting into safe mode.
Is there anything connected to it beyond power and the USB/Ethernet your trying to talk to it with? (if it's serial ports are enabled and there's something plugged into one of them it can cause issues with trying to load up).