PXI 4060 "unknown device" but correct drivers loaded - probably broken card?

[yafoteer]

This is probably more general than just DMMs, but - I have the correct driver loaded for my PXI 4060 DMM.  Windows gives the yellow unknown device warning, but shows the PCI ID info (VEN_1093, etc.) and NI-DMM can't find it.  I have tried NI-DMM 3.0.4 and NI-DMM 14.  I have a PXI 4065 which works correctly.  So this is a card problem, not  a driver problem.  The questions are: 1) will a dead card still respond to the PCI ID request function and show the vendor and device ID?  2) is there any other diagnosing I can do to figure out if the card is salvageable?

[TobiasG · Accepted solution]

yafoteer,

What OS version and bitness are you using? The PXI-4060 is end-of-life and is not supported on Windows Vista or newer Windows OSes. The device OS support list for NI-DMM 14.0 may be found in the readme.

Did your PXI-4060 ever work? The yellow unknown device warning generally indicates a driver installation issue. While it is unusual for DMMs to break, it does happen, but let's rule out an unsupported OS first.

[yafoteer]

Call me Captain Obvious.  Well, I searched around but never found the end-of-life and OS issue.  I dug out the XP-driven legacy system and installed the card - perfect.  But it's broken in the new Win 7 system.  So even though the drivers are there, the OS is the problem.  Time for another upgrade.  Thanks