Adding simulated DMM to NI MAX gives "Status Code: -201166 Firmware for this device is corrupt. "

[JonP]

I am trying to add a simulated NI PXI-9072 DMM to NI MAX. After it is added I see this error and no other operations work (see screen snip below)

Status Code: -201166
Firmware for this device is corrupt. Contact National Instruments for help with this device.

It works fine for PXI DAQ devices and scopes.

How can firmware be corrupt for a simulated device??? Anyone know how to fix this error? I have repaired NI-DMM but no joy.

NI-MAX 21.0

NI-DMM 19.5

[kirsch]

That certainly looks like a bug.

My first advice is to upgrade to the latest NI-DMM 2023 Q4. If the issue persists then we'll have to find a way to reproduce the issue at NI so we can look into it.

[JonP]

Thanks, Marcos, but I have to stick with NI DMM version 19.5 because that is what has been shipped to customers. Well, I suppose I could temporarily upgrade it just to see if that works, but I don't particularly want to do that and then go back to 19.5, NI DMM installation takes ages!

I suspect there is some kind of software configuration problem because a) other people in the company who are working with the same software revs do not see this problem and b) I'm fairly sure it did work for me one time. Is it possible I have removed some required sub-package, or disabled a service, or something like that which DMM simulation relies on?

It's possible I had an earlier version of MAX when it was working, could that be the problem?

Jon

[kirsch]

It is unlikely to be a problem with the MAX version.

Try to reset your system's configuration data. In MAX go to Tools » Reset Configuration Data.

[JonP]

Good try but it doesn't help. Note that USB and PCI DMMs also fail with this error.

A colleague who has a successful DMM simulated is using MAX 2022, Q3 release, so I will try that next, although I agree it is unlikely to help 😞

[kirsch]

Ok please post back.

NI-DMM for 407x driver uses the DAQmx framework for a lot of the driver functionality including the creation of simulated devices. You should compare the versions for NI software beyond MAX and NI-DMM between your system and systems that are functioning normally.