02-20-2018 06:10 AM
Hello everyone,
I am having trouble in installing the DQMH framework in my VM. VIPM complains that either the operating system or the LabVIEW version are not compatible (see screenshot).
We have LabVIEW 2017 (not the Fall 2017 version) with the DQMH framework working on multiple Windows 10 x64 1709 VMs, so I guess it has to do with the LabVIEW version.
Does anyone else have the same problem?
Best,
Francesco
Solved! Go to Solution.
02-20-2018 10:51 AM
I have seen this issue with VIPM (not specific to DQMH, but with other packages) where double-clicking a VIP file on disk would give that message, but opening the VIP from the File menu in VIPM did not. But I'm guessing you're trying to install from the Tools Network list in VIPM. In that case, I'm not sure what would cause this to happen.
02-20-2018 12:02 PM
Hi Francesco,
What VIPM version are you using? I will try to reproduce it on my end. I am currently using VIPM 2014 and 2016 in different machines and there is no problem installing DQMH.
Regards,
Fab
02-21-2018 12:24 AM
Hi Fabiola,
I used the VIPM that came with the LabVIEW Fall 2017 installation (2017.0.0f1 Sep 22 2017), and I don't have any other LabVIEW installation on the VM. Is it a problem of VIPM?
Best,
Francesco
02-21-2018 02:40 AM
Hi Francesco,
In many cases, deleting the cache of the Package Manager helps. It can be found in Win7/10 under C:\ProgramData\JKI\VIPM\cache. Simply delete all files in the folder. It will then be rebuilt at the next call.
Regards,
Nils
02-21-2018 03:33 AM
Hi Nils,
Thanks, it actually solved the problem 🙂
Best,
Francesco
02-21-2018 03:40 AM
Hi Francesco,
Very nice, I'm glad. Incidentally, such types of problems also occur when someone works in the corporate environment with simple user rights and sometimes with admin rights. Again, the previous solution will help.
Regards,
Nils