01-16-2019 03:03 AM
Sorry to put this here but I didn't get a reply elsewhere. I keep getting emails asking me to mark replies to my posts as the Accepted Solution. However, when I press the link in the email to view the thread there is no button evident to mark any of the replies as the solution. Can you tell me how I am supposed to do this please?
Thanks, Simon.
Solved! Go to Solution.
01-17-2019 01:38 AM - edited 01-17-2019 01:46 AM
Hello Simon!
Thank you for asking, and not just ignoring/filtering those emails. Marking the solution of a thread as such is quite important for others coming across your question (which happens quite often, and sometimes years later).
Unfortunately I don't have a thread right now that I could mark myself, so I cannot send you a screenshot. Normally, there is an Accept as Solution button next to the Reply button beneath each post. There is also this handy page explaining a bit more: Using Accepted Solutions. I hope that helps!
In case that button is definitely not there: Do you maybe have an add blocker installed in your browser that accidentally filters this button?
01-17-2019 02:48 AM - edited 01-17-2019 03:07 AM
I've found the problem. It seems it is possible to view the forum website without logging in, then when I press REPLY I get automatically logged in, without me realising. So, if I press a link in a 'Mark as Accepted Solution' email then I won't be logged in when I view it, so there is no ACCEPT AS SOLUTION button. Logging in reveals it.
Regards.
01-17-2019 02:55 AM