Diadem crashes while executing "PicPDFExport"

[Andreas-Zeiner]

Hi there

I've got a very large set of tdms files which should be processed via vb scripting in diadem. Normally this works absolutely fine, in my special case the dataset is 10GB large and has 3500 .tdms files which leads to a crash in diadem.

i've tried diadem 2012 and diadem 2015 on a lenovo win7 and win10 with 16 GB memory and a 1 TB SSD drive! Memory shouldn't be an issue therefore.

When i'm running the vb script i get the following error

114  Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000A9B3F
     Module name:DIAdem.exe
115  09:50:49 Error:
116  Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000AB224
     Module name:DIAdem.exe
117  09:50:49 Error:
     Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000A9643
     Module name:DIAdem.exe
118  09:50:49 Error:
     Error in <StartReport Tyco.vbs> (Line: 1039, Column: 3):
     Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000A9643
     Module name:DIAdem.exe
119  09:50:49 Error:
     Error in <StartReport Tyco.vbs> (Line: 1039, Column: 3):
     Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000A9643
     Module name:DIAdem.exe
120  09:50:51 Error:
     Error in <StartReport Tyco.vbs> (Line: 1039, Column: 3):
     Error while executing "PicPDFExport" command
     Error type:  UNKNOWN
     Error address: 000A9643
     Module name:DIAdem.exe

in Diadem 2012, in Diadem 2015 additionally i get

"Access via the REPORT-OO-API is only permitted if no REPORT objects were opened using GraphObjOpen or similar commands." which seems to be a follow up error.

My script is creating a pdf file which is constantly appended with new charts and data, but crashes by calling the first "PicPDFExport".

Anybody experienced this problem before?

Best Andy

[AndreasK]

Does it also show up in DIAdem 2015 64bit version?

[Andreas-Zeiner]

yes, both in 32 Bit and 64 Bit - probably it might be a problem with the reportdesign itself! the problem might be that we are expecting 100 failures with a couple of pages, in this case there are approx. thousands ot hunderds of thousands of failures which might cause diadem to crash - still investigating 🙂 thanx andy

[AndreasK]

Maybe you can use MS Process Explorer to have a look for the memory development of DIAdem.

If it is an issue of memory you might be able to increase the percentage of memory not be used by dataportal in

Settings->DIAdem Settings->General->Data Area->Only if memory reserve ...

to reserve more memory to be used by PicExport.

[Andreas-Zeiner]

i'll give it a try!! thanks a lot andreas! best andy