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Imbedded videos lock up chrome on my android

Re: Imbedded videos lock up chrome on my android

‎03-06-2017 03:29 PM - edited ‎03-06-2017 03:36 PM

Hello Ben,

 

We are unable to reproduce the error. Our recommendation is to clear out the cache in your Google Chrome in your phone.

In order to do this you have to access Chrome on your phone - The 3 dots at the right hand corner - Settings - Privacy - Clear browsing data - Select Beginning of time and clear data.

Since we are unable to reproduce it and it doesn't seem to be an issue other users are encountering, if cleaning the cache doesn't work on your end, there might be an issue with your device and this is something we might not be able to help you out with.


We hope this is able to help.

 

Best Regards,
Karina Barles
NI Community Support

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