07-21-2016 07:07 AM
My VB-8012 was running firmware version 1.0 up to this morning (I have not used it much these past few months). Earlier today I saw a firmware update was available. I accepted it and the device upgraded to FW version 1.1. After rebooting, a new FW update was proposed (15.1). I accepted it, the device rebooted again.
But now when I want to use the application, the following error box appears: "Device error: Index was outside the bounds of the array"
My PC is running 64-bit Windows 7. I always start the application from the virtual CD-ROM drive, I never installed it on my PC.
I have tried the following actions:
None of them solved the issue. Any idea?
07-21-2016 08:50 AM
heel78 wrote:
I have tried the following actions:
- reboot my PC
- power cycle the Virtualbench
- delete the AppData\Local\National Instruments\NI-VirtualBench directory
- press the VB reset button
I would expect the last two, when done together, would reset the application.
With the application closed, would you try again?
Joe Friedchicken
NI Configuration Based Software Get with your fellow OS users
[ Linux ] [ macOS ]Principal Software Engineer :: Configuration Based Software
Senior Software Engineer :: Multifunction Instruments Applications Group (until May 2018)
Software Engineer :: Measurements RLP Group (until Mar 2014)
Applications Engineer :: High Speed Product Group (until Sep 2008)
07-21-2016 08:57 AM
Thanks for your reply.
I did restart the application every time.
The problem went away when I pressed the reset button. I think I didn't press it for long enough before.