signal express crash

[John_UMF]

I have this problem, for over a year it was working fine, now just crashing at start-up. I'm using Windows XP SP3. The error sound like this:

 "LabVIEW SignalExpress has encountered a problem and needs to close.  We are sorry for the inconvenience."

 error signature:

AppName: signalexpress.exe     AppVer: 3.0.0.3000     ModName: kernel32.dll
ModVer: 5.1.2600.5781     Offset: 00012afb

LOCALS~1\Temp\NI_ERRORLOG.TXT caused an Unknown exception type (0xe0434f4d)
in module kernel32.dll at 001b:7c812afb.

Exception handler called in Unhandled exception.

C:\Program Files\National Instruments\SignalExpress\SignalExpress.exe

Operating system:  Windows XP (5.1.2600).
2 processor(s), type 586.
30% memory in use.

Context:
EDI:    0x00204a10  ESI: 0x09e0e8a4  EAX:   0x09e0e818
EBX:    0xe0434f4d  ECX: 0x00000000  EDX:   0x0000012f
EIP:    0x7c812afb  EBP: 0x09e0e868  SegCs: 0x0000001b
EFlags: 0x00000202  ESP: 0x09e0e814  SegSs: 0x00000023

Bytes at CS:EIP:
5e c9 c2 10 00 85 ff 0f 8e 36 93 ff ff 8b 55 fc
 Module 1
C:\Program Files\National Instruments\SignalExpress\SignalExpress.exe
Image Base: 0x00400000  Image Size: 0x00087000
Checksum:   0x000737b3  Time Stamp: 0x48480af3
File Size:  536576      File Time:  6/5/2008 11:07:20
Version Information:
   Company:    National Instruments
   Product:    LabVIEW SignalExpress
   FileDesc:   LabVIEW SignalExpress
   FileVer:    3.0.0.3000
   ProdVer:    3.0.0.3000
I tried to repair still the same problem, i also restored my computer to an earlier restore point, still the same problem...

I moved entire MAX directory to desktop, no result...

Now, not even Measurement & Automation Explorer doesn't work... same error, crashing at start

I unistalled and reinstalled the whole LabView software, cleaned the registers and no change. I get the same error. LabView 8.6 work fine instead. What can i do? I don't want to format my hard drive... 

[John_UMF · Accepted solution]

Unfortunately formating was ultimate solution. That did it. Only the OS partition was formatted and reinstalled.

Now it's fully working.

I think the problem was with a software which deactivated the administrator rights (as I saw the same problem with user rights in Vista OS) .

So , it's solved! (kind of...).

[JotaPé]

Dear John,

so do I.

I have the same problem in the Signal Express 3.0 (limited edition) under Windows XP SP2 for my DAQ 6008-USB. The software runs fine until this past Friday, when I introduced the license code. From this moment, the software crashed all the time and an informative message advice me the same than you (Signal Express detected a problem and it has to be closed).

I reinstalled the Signal Express twice, and after the second reinstallation (maybe license code was deleted this last time) Signal Express worked OK. In order to discard options, I reintroduced the license code, AND THE PROBLEM REAPPEARED!

I would like if in your case, you also introduced your license before your problems started.

Best regards,

Juan Pablo RODRÍGUEZ

[John_UMF]

Well, the problem appeared after the program worked fine for over 6 month with licence code installed. I installed another software wich altered some user files and limited acces to administrator only and that make my signal express to crash...

[JotaPé]

humm... Very interesting. Did you try to let the first program unaltered? In your case, the problem could come from some conflict between original software and the after-installed software.

In my case, the problem appeared inmediatelly after installing the license code. Yesterday I tried to contact with Sales person in charge of Barcelona area in order to find some solutions, but he is out of the office.

when I had a clear answer I will forward to you, may be it can be useful for you.

Many thanks for your quick answer John.

Best regards,

Juan Pablo RODRIGUEZ