05-26-2009 09:59 AM
I logged two channels' worth of data. However, when I export the log to a text file or to an Excel file, only one channel shows up. When I examine the log in SignalExpress, both channels are there.
What's going on? How can I get both channels to export?
05-27-2009 01:42 PM
Hello Josh,
I attempted to recreate the behavior you are
describing and could not reproduce it. I just want to make sure how you
are performing the export. Are you right-clicking on the task name and
choosing Convert to ASCII? What does the resulting log file look like?
Regards,
Dan King
05-27-2009 01:56 PM
Yes, I am creating the ASCII file in the way that you describe. (I've also created it automatically in the project's preferences) It looks just like the ASCII log file should (like your example), but with only a single channel. I've gotten this to work previously without any extra work, which compounds my confusion in this case.
Anyway, as part of troubleshooting the setup, I've simply started a new project and recreated all of the tasks. This new project is working now, and the original one is still broken. I don't know what part of the configuration was causing problems, but I have no interest in trying to break it again just to figure out the problem. 😉
Thanks for the reply,
Josh
05-28-2009 08:12 AM
Could you post the broken project so we can look at it? We may be able to figure out what caused the problem and fix it in future versions of SignalExpress.
Thanks!
05-28-2009 08:17 AM