01-16-2015 04:18 PM
Ok, I got a new cRIO 9067 and I have noticed, that when installing software on it though MAX, everything works as long as I DON'T SELECT NI WATCHDOG 14.0.0. If I do I get the following error . This is very repeatable.
this is the other sw I have installed, otherwise:
Solved! Go to Solution.
01-19-2015 01:43 PM
Hi MarkCG,
Can you try formatting the cRIO before installing software?
Does the NI Watchdog error occur while installing the software or after?
01-19-2015 01:58 PM
Hi Kelly,
the error occurs after formatting regardless. I formatted after I got the error, tried again, same thing. The error occurres a few minutes in to the course of the installation.
Regards,
Mark Garnett
01-20-2015 01:37 PM
Hi Mark,
The NI-Watchdog driver is a part of LabVIEW Real-Time, so sounds like something might be wrong with your installation of the LabVIEW Real-Time Module on your computer.
Can you uninstall and reinstall the LabVIEW Real-Time Module and see if that corrects the issue?
01-21-2015 08:29 AM
Hi Mark,
I apologize for my mistake. In this case, the Real-Time Module contains the files to program using the Watchdog API. The actual driver that would be installed on your cRIO is the NI-RIO driver.
I'm sorry if I've caused any inconvenience. So that I can accurately reproduce your issue, can you send me a private message and attach a MAX Technical Report? This could also help indicate what is causing the problem. Instructions to do that are here.
01-21-2015 12:36 PM
Hi Kelly,
yes I didn't want to do a reinstall, glad I waited 🙂 . Sending it now
02-25-2015 07:48 PM
Hi Kelly,
I set that cRIO project aside for a while, but I finally found all the necessary disks and I repaired my installation of NI cRIO 14.0.1 and this seems to have fixed the problem. Thank you for the suggestion!
Regards,
Mark Garnett
02-26-2015 08:01 AM
Hi Mark,
Thank you for updating the thread. I'm glad to hear this worked!