Blue Screen or Connection Lost using USB-5680-01

[DanyAllard]

Hi, we have problem using USB-5680-01 RF Power Meter.

We have installed the NI-568x 1.1 driver and we got random Blue Screen or connection lost with the PM. We need to disconnect and reconnect physically the USB cable to be able to reopen a reference to the PM. We have tried on Windows 7 and Windows Server 2008 machine both 64bits with the same result. It occur on multiple PC.

We tired with powered USB hub, and directly connected to the PC with the same result.

I made a VI to reproduce the problem. It's attached to this message.

Do you have a patch that fix this issue.

Thank You

[JohnFenner]

I can contact you directly to try out some beta software, if you're interested.

[DanyAllard]

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@JohnFenner wrote:

I can contact you directly to try out some beta software, if you're interested.

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Yes please

Thank you

[ajay_k_mehra]

Hi,

I am using USB 5680 and facing issue of comport lost/disable. To use the device again I have to first disable & then enable the comport. Please suggest.

Ajay Mehra

+91-9805365476