Hi Bill,
1) What version of LabVIEW RT is installed on the controller?
2) What version of LabVIEW RT is installer on the host PC?
3) Are you trying to connect through MAX?
4) When do you get the error?
Please take a look at the following KnowledgeBase article:
What Causes Failed to Load DLL Errors on Startup of a Real-Time Controller After Downgrading?