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Member
cetest
Posts: 6
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Error 0XFFFB388D - An error occurred getting the status information for the chassis. See National Instruments KnowledgeBase 5MEG2971

Hello

 

When I start MAX and I see the devices, I recived a error saying "Error 0XFFFB388D - An error occurred getting the status information for the chassis.  See National Instruments KnowledgeBase 5MEG2971" in one of the chassis.

 

I have reinstalled the NIPXI304 and VISA512FULL, but the error still appears

Member
cetest
Posts: 6
0 Kudos

Re: Error 0XFFFB388D - An error occurred getting the status information for the chassis. See National Instruments KnowledgeBase 5MEG2971

I have done a report with the MAX for obtain more info and to see if any is wrong.

 

Now I see the two PXI chassis with a red cross and the same error (0xFFFB388D)

 

What can I do or what I have to install to solve the error?

 

Best regards

Member
Misic@NI
Posts: 58
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Re: Error 0XFFFB388D - An error occurred getting the status information for the chassis. See National Instruments KnowledgeBase 5MEG2971

Hi cetest

 

I think a simple reset of the MAX configuration data should resolve your problem.

 

How to do that can be read out in this KB:

http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9?OpenDocument

Regards,

Matijas

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