NI AudioMASTER (formerly microLEX HearMASTER FlexAUDIO) is test solution that handles the acquisition, generation, and analysis for both analog and digital audio devices. This post is to answer questions in regards to how the product is licensed/activated, how you receive your license, and who to contact if you have any questions or problems with your AudioMASTER license.
1. How is it NI AudioMASTER licensed?
AudioMASTER is a packaged solution of hardware and software together to perform automated tests for various audio devices. AudioMASTER is licensed to the hardware in the packaged solution, for example AudioMASTER for Analog Audio combines an NI 4461 24-bit, 204.8 kS/s, 2 input/2 output dynamic signal analyzer or NI 4462 24-bit, 204.8 kS/s, 4 input dynamic signal analyzer together with NI AudioMASTER software and appropriate license. In this case, AudioMASTER is licensed for use with the particular NI 4461 or NI 4462 hardware module, where the license is tied to the serial number of the NI 4461 or 4462 shipped with the AudioMASTER purchase. This is different than other software from National Instruments that typically uses the Computer ID provided through the NI license manager.
2. How or When do I receive my license for AudioMASTER?
After purchasing your AudioMASTER solution, which is a packaged solution of hardware (such as an NI 4461 or 4462) and AudioMASTER software, we will email your license file to you using the email address provided during the purchasing process. We will email you the license when your AudioMASTER solution ships from National Instruments. The email will include the necessary license file needed to run the AudioMASTER software with the particular hardware shipped to fulfill your purchase. The license file should be placed in the ... \microLEX Systems\License Files directory, which is located at C:\Program Files\microLEX Systems\License Files by default.
3. Who do I contact if I have not received my license file or have questions regarding my license file?
You should contact email@example.com if you have any questions or are experiencing any difficulties with your license file.
All other technical support questions can be posted to this discussion forum which monitored by our experts at National Instruments and microLEX Systems (a National Instruments company)