fatal error Multisim 10.1.1

[Andy R]

I just purchased a textbook that comes with a CD containing Multisim 10.1.1. When I try running it is says "Fatal error. Unable to find initialization file." I am running Windows 7 - 64 bit. I am pretty sure this is the problem since it doesn't specify that it's compatible.

If someone could give me some help on what I can do to make this work that would be great.

[Fernando_D · Accepted solution]

Hello Andy,

Multisim 10.1.1 is not officially supported on Windows 7 (32 and 64 bit), however some customers have been able to install it with no problems. Here are some suggestions:

• Make sure that you have an Administrator account on your computer.
• Disable any antivirus and antispyware software.
• Copy the contents of the CD to your computer and run the installer from there.
• Are you installing the software on a computer that is set up for Asian characters?

By the way, is this an evaluation edition? or, did you receive a Serial Number to activate Multisim 10.1.1? If this is for evaluation it would be better to donwload and install the lastest version, 11.0.1. Click here to download this version.

Regards,

[Andy R]

Thank you very much. I got that to work.

I had the student version of it. I opened the contents of the CD and manually ran the setup installer. I don't know why in auto run it didn't work.

Regardless, thank you for the help.