In order to enable the CJC on the 2120 you have to modify the properties of the accessory. In MAX, right click your device and choose Properties, then click the Accessory tab and select the 2120 from the drop-down box. Then click configure and check the Temperature Reference Enabled checkbox.
As for the other connections, make sure that when you're creating the channel you're specifying the right thermocouple type, and make sure both channel 0 and 1 are switched on the 2120 to read the CJC and the thermocouple. In the Thermocouple channel, choose "Built In" as your CJC source, to use channel 0 as the source for it. You can try changing your terminal configuration for the thermocouple channel in order to get rid of any offset that might be causing the incorrec
t measurement. However, since you mention that the voltage is correct, I'd say the problem is most probably in choosing the right thermocouple type on channel creation.