06-06-2014 09:16 AM
06-06-2014 09:31 AM
Your problem is most likely that your computer is turning off the USB bus power. This is a power-saving feature of Windows 7. Go into the Device Manager and find the USB hub you are on. In the properties is a Power Management tab. Uncheck the "Allow the computer to turn off this device to save power".
06-06-2014 05:17 PM
Power management, exactly. Turn it off on the root hubs, and any/all "USB Hubs" on the system.
Annoying "feature" of windows.
06-07-2014 09:09 AM
Thank you for your answer.
However, after I Uncheck the "Allow the computer to turn off this device to save power", the device still can't collect data when work for several hours.
Do you know any other possible causes?
06-07-2014 09:23 AM
I I have turn off them as you suggest. But the problem is not resolved.
Do you know any other possible causes?