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Can't get PCI 6024E card recognized by LabView
MPM
Member
07-19-2005 12:39 PM
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Window's Device Manager sees the card as an unknown PCI. I have tried removing the card, rebooting, and then replacing the card. I can't find any driver (.inf) files for the 6024. Is NI-DAQ the driver? NI-DAQ will just not see the card at all (even when I hit F5) My system information is below:
National Instruments Technical Support Form (Version 2.1.3.14)
Generated: Tuesday, July 19, 2005 11:29 AM Eastern Daylight Time
Generated: Tuesday, July 19, 2005 11:29 AM Eastern Daylight Time
User Information:
Registered Owner: C. J. Martoff
Registered Organization:
Address:
City:
State:
Country:
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Registered Owner: C. J. Martoff
Registered Organization:
Address:
City:
State:
Country:
Postal Code:
Phone:
Fax:
Email:
System Information:
Operating System(OS): Microsoft Windows 2000
OS Version: 5.0.2195
OS Info: Service Pack 4
Processor: Pentium
Number of Processors: 1
Physical Memory: 1,047,856 KB RAM
Drive C:\ 377,342 of 3,413,781 KB free
Drive D:\ 2,124,316 of 2,870,012 KB free
Drive F:\ 192,982,900 of 199,141,708 KB free
Operating System(OS): Microsoft Windows 2000
OS Version: 5.0.2195
OS Info: Service Pack 4
Processor: Pentium
Number of Processors: 1
Physical Memory: 1,047,856 KB RAM
Drive C:\ 377,342 of 3,413,781 KB free
Drive D:\ 2,124,316 of 2,870,012 KB free
Drive F:\ 192,982,900 of 199,141,708 KB free
NI Software Information:
CVI Run-Time 5.10.4.0
ComponentWorks
3D Graphs Controls 1.0.430
DataSocket Controls 2.1.445
IMAQ Controls 1.0
User Interface Components 3.0.1.549
IVI Engine 1.1
LabVIEW Run-Time 5.1
LabVIEW 5.1,FDS,English
Measurement & Automation Explorer 2.1.3.14
NI Spy Version 1.2
NI-488.2 Software Version 1.30
NI-DAQ Version 6.9.1f28
NI-IMAQ Software ˆ
NI-PAL Software Version 1.4.5f0
NI-VISA 2.01
NiViSv32.dll 2.0.0 (Build 16)
visa32.dll 2.0.0 (Build 16)
CVI Run-Time 5.10.4.0
ComponentWorks
3D Graphs Controls 1.0.430
DataSocket Controls 2.1.445
IMAQ Controls 1.0
User Interface Components 3.0.1.549
IVI Engine 1.1
LabVIEW Run-Time 5.1
LabVIEW 5.1,FDS,English
Measurement & Automation Explorer 2.1.3.14
NI Spy Version 1.2
NI-488.2 Software Version 1.30
NI-DAQ Version 6.9.1f28
NI-IMAQ Software ˆ
NI-PAL Software Version 1.4.5f0
NI-VISA 2.01
NiViSv32.dll 2.0.0 (Build 16)
visa32.dll 2.0.0 (Build 16)
Andy F.
NI Employee (retired)
07-20-2005 01:37 PM
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Hey MPM,
Since Windows recognized the board as a PCI device, it sounds like a general driver error. The NI-DAQ driver would be needed to communicate with Measurement and Automation Explorer (MAX) and LabVIEW. For LabVIEW 5.1 the current available version is NI-DAQ 6.9.3. I would recommend doing the following.
1. Uninstall the current version of the drivers.
2. Shut down the computer and remove the PCI-6024E.
3. Reboot the computer, download and install NI-DAQ 6.9.3, which is available at ni.com/downloads.
4. Shut down the computer and resintall the PCI-6024E.
Once you reboot, you may be prompted with the found hardware wizard. Once it is completed, the board should be available in MAX and LabVIEW.
Andy F.
Applications Engineer
National Instruments
Since Windows recognized the board as a PCI device, it sounds like a general driver error. The NI-DAQ driver would be needed to communicate with Measurement and Automation Explorer (MAX) and LabVIEW. For LabVIEW 5.1 the current available version is NI-DAQ 6.9.3. I would recommend doing the following.
1. Uninstall the current version of the drivers.
2. Shut down the computer and remove the PCI-6024E.
3. Reboot the computer, download and install NI-DAQ 6.9.3, which is available at ni.com/downloads.
4. Shut down the computer and resintall the PCI-6024E.
Once you reboot, you may be prompted with the found hardware wizard. Once it is completed, the board should be available in MAX and LabVIEW.
Andy F.
Applications Engineer
National Instruments
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