From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
ESP 300 blank display
thierry07
Member
02-01-2017 02:43 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hello
I have a Newport ESP 300 that was not used for many years. When I start it, there i sno beep, the fan is running fine but the display doesn't how anything except light. I tried using the RS232 remote but failed to connect with it.
The 3 fuses are fine and I could check the +5V, +15V and +48V (and +12V for the fan). When I switch off/on the ESP, often the 4 LEDS are on and after some time, only the one in front of R32 is on. Then when I switch it off and switch it on again, only the same LED is on. I know that this model is out of warranty but if anyone can help me in fixing it, it would be great. Thanks!
pierre.denis
Active Participant
02-06-2017 08:53 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hello Thierry07,
Thank you for contacting National Instruments.
The first thing would be to test your device locally. You have a quick start section in this document that might help you. This will be possible only if your devide is equipped with the front panel display according to the same documentation.
If this is not the case, interacting remotly with your ESP requires the correct Software documented in the section "Software Utilities". Could you give us more information about your configuration (OS, software used...)?
Then when you will be able to communicate, you'll need to use one of the command list listed in the "Command Summary" part.
If your hardware is not working correctly, you should directly contact the manufacturer of your product: Newport.
I think they will be much more quicker to answer and will have the experience to resolve your issue.
Regards.
PS: il existe un forum francophone ici si cela vous intéresse: French Forum
02-07-2017 01:15 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Dear Pierre
Thank you for your answer. I already read the manual ;). Indeed my device is equipped with the front panel display but the point is that it doesn't show anything, only some light... It seems a known problem to some ESP300 devices according to Newport.
I also tried the ESP utility on an old laptop with RS-232 interface running Windows 7 and the RS-232 but the communication breaks 2 seconds after first configuration step. I'm in contact with Newport support staff (but the device is old and no more officially supported).
Regards
Thierry
