Cannot get hardware limits to work when using Lintech switches with a ACR9000 motion controller

[dusty5219]

This has been my conversation with Parker Automation.

From: Susan Connors <susan.connors@crossco.com>
Date: April 21, 2015 at 8:52:55 AM CDT
To: Bowlerdusty <bowlerdusty@aol.com>
Subject: Re: ACR 9000

Hi Dustin,

Since the product was not purchased from us, or through the Parker website, but through National Instruments, you would need to contact them and they should be able to help.

Regards,
Susan


Susan Connors
Customer Service Representative
Cross Company - Automation Group
Employee Owned Since 1979
Direct Dial: 704-755-1048 Fax: 704-523-6500
Toll Free: 1-800-866-4568 ext 5352



On Mon, Apr 20, 2015 at 4:16 PM, Bowlerdusty <bowlerdusty@aol.com> wrote:
Hi again. Since last speaking, we have gotten the motor to move. The only thing we are struggling on now is getting the hardware limits to work. We are using switches provided by Lintech. One pair of switches is mechanical and the other pair are non-contact reed switches. I found out earlier that the product was purchased from National Instruments Co. Anyway we could receive some help with this?

Thanks,
Dustin Brown


-----Original Message-----
From: Susan Connors <susan.connors@crossco.com>
To: Bowlerdusty <bowlerdusty@aol.com>
Sent: Tue, Feb 3, 2015 12:52 pm
Subject: Re: ACR 9000

Dustin,

I am checking with our manager and engineers on this and will let you know.

Regards,
Susan

Susan Connors
Customer Service Representative
Cross Company Automation Group - Employee Owned Since 1979
Direct Dial: 704-755-1048 Fax: 704-523-6500
susan.connors@crossco.com
www.cross-automation.com
Cross Automation Line Card
We welcome your feedback on our customer support team. Please email my manager: Sherri.Godsey@crossco.com

On Mon, Feb 2, 2015 at 3:10 PM, Bowlerdusty <bowlerdusty@aol.com> wrote:
Could it possibly be under some other name? There are other divisions it could possible be under. This place is also under the U.S. Army Corps of Engineers, so it might be under that name. And if this wasn't purchased from this company, then where was it purchased from? This is the company I was sent to when I contacted the Parker Motion support.


-----Original Message-----
From: Susan Connors <susan.connors@crossco.com>
To: bowlerdusty <bowlerdusty@aol.com>
Sent: Fri, Jan 30, 2015 4:13 pm
Subject: Fwd: ACR 9000

Hello,

We have checked and show no record of your company or this part being purchased from us, so this is not something that we can offer support.

I do not know of an integrator in your area but you should contact a local one that could possibly help you trouble-shoot any questions you have on this unit.

Regards,
Susan

Susan Connors
Customer Service Representative
Cross Company Automation Group - Employee Owned Since 1979
Direct Dial: 704-755-1048 Fax: 704-523-6500
susan.connors@crossco.com
www.cross-automation.com
Cross Automation Line Card
We welcome your feedback on our customer support team. Please email my manager: Sherri.Godsey@crossco.com



---------- Forwarded message ----------
From: Bowlerdusty <bowlerdusty@aol.com>
Date: Fri, Jan 30, 2015 at 3:59 PM
Subject: Re: ACR 9000
To: agsalesfax@crossco.com


Any idea of when I'll get a response?


-----Original Message-----
From: AG Sales Fax <agsalesfax@crossco.com>
To: bowlerdusty <bowlerdusty@aol.com>
Sent: Fri, Jan 30, 2015 11:03 am
Subject: Fwd: ACR 9000


-- Can you please advise Company name and location so I can forward to appropriate contact?
​


---------- Forwarded message ----------
From: 'Bowlerdusty' via info@cross-automation.com <info@cross-automation.com>
Date: Fri, Jan 30, 2015 at 10:32 AM
Subject: ACR 9000
To: info@cross-automation.com


I was told to contact you guys for help with this. Can you be of some assistance?


-----Original Message-----
From: jhoagland <jhoagland@parker.com>
To: Bowlerdusty <bowlerdusty@aol.com>
Sent: Thu, Jan 29, 2015 3:44 pm
Subject: Re: ACR9000

There are free training videos on our website:
http://www.parkermotion.com/products/Controllers__6934__30_32_80_567_29.html

This unit was purchased through Cross Automation.
They are your local Parker ATC distributor and can give you assistance though the unit is out of warranty.
Their phone number is: 704-523-2222


Let me know if there’s any questions. Have a nice day.

Regards,

Jonathan


-----Original Message-----
From: Bowlerdusty < bowlerdusty@aol.com>
To: emn_applications < emn_applications@parker.com>
Sent: Thu, Jan 29, 2015 2:57 pm
Subject: Fwd: ACR9000


Here is a pic of the serial number and model number.


-----Original Message-----
From: emn_applications < emn_applications@parker.com>
To: Bowlerdusty < bowlerdusty@aol.com>
Sent: Thu, Jan 29, 2015 11:36 am
Subject: Re: ACR9000


On the other side of the ACR9000 is a label with the model number, SO and
serial number. Please provide.

Regards,

Jonathan


________________________________________________________________________
Application Engineering Team
emn_support@parker.com
phone 800-358-9070 · international 1-707-584-7558
www.parkermotion.com
Parker Hannifin Corporation · Electromechanical Automation, NA
5500 Business Park Drive · Rohnert Park · CA · 94928







Bowlerdusty <bowlerdusty@aol.com>
To
emn_applications@parker.com
01/29/2015 09:19 AM
cc


Subject
Re: ACR9000





I honeslty don't know this information. This stuff was bought at least a
few years ago. A student who is now gone had put it together a while back.
There were a lot of binders with it for instructions but none of it was
very clear to me. I'm sending pictures with the parts I have
(controller,drive,motor,etc.).


-----Original Message-----
From: emn_applications <emn_applications@parker.com>
To: Dustin Brown <bowlerdusty@aol.com>
Sent: Wed, Jan 28, 2015 10:17 am
Subject: Re: ACR9000

OK. So now you'd program it using the Configuration Wizard in ACR-View and
the program editor.
Which Parker ATC distributor did you purchase this through?

Regards,

Jonathan

________________________________________________________________________
Application Engineering Team
emn_support@parker.com
phone 800-358-9070 · international 1-707-584-7558
www.parkermotion.com
Parker Hannifin Corporation · Electromechanical Automation, NA
5500 Business Park Drive · Rohnert Park · CA · 94928







Dustin Brown <bowlerdusty@aol.com>

To
"
emn_applications@parker.com"
01/28/2015 07:58 AM <
emn_applications@parker.com>

cc


Subject
Re: ACR9000





Hi thanks for the reply. We got it connected via Ethernet now. We had to
change the IP address of "local area connection" on the computer to
192.168.10.1 for it to see the controller. So now that it is connecting to
the controller, it keeps saying that the drives are all disabled. I have
one drive connected to the controller in the Axis 0 port.

Sent from my iPhone

On Jan 27, 2015, at 3:56 PM, emn_applications@parker.com wrote:

> Did you change your PC's IP address?
>
> VIDEO: How to set your PC's Ethernet IP address
>
http://www.parkermotion.com/dmxreadyv2/faqsmanager/faqsmanager.asp?category=116&knowledgebase=faqman...


>
>
> Default is 192.168.10.40
>
> Is this a new ACR9000?
> If you don't know the IP address and the default doesn't work, you'll
need
> to connect via USB or serial to get the IP address or reset it.
>
> Regards,
>
> Jonathan
>
> ________________________________________________________________________
> Application Engineering Team
> emn_support@parker.com
> phone 800-358-9070 · international 1-707-584-7558
> www.parkermotion.com
> Parker Hannifin Corporation · Electromechanical Automation, NA
> 5500 Business Park Drive · Rohnert Park · CA · 94928
>
>
>
>
>
>
>
> Bowlerdusty <bowlerdusty@aol.com>
To
>
emn_support@parker.com
> 01/27/2015 01:48 PM
cc
>
>
Subject
> ACR9000
>
>
>
>
>
> I am having a little trouble getting a connection between the ACR view
> software and the ACR 9000. I am attempting to use an ethernet cable for
> the connection. Every time I press the "connect" button it says "Failed
> attempting to connect to controller". Do you have any advice?
>
> Thanks,
> Dustin Brown
>
>
>
>





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[fblerg]

Hi Dustin,

Thanks for posting. It seems like you can configure the limit switches using the Parker ACR-View software. I have attached a link to their manual detailing some of the steps, starting on page 27. You will have to configure the inputs depending on which you wire to. I hope this helps!

ACR Programmer Guide

http://www.naic.edu/~phil/hardware/byuPhasedAr/floor/ACR_Programmer_Guide.pdf

[dusty5219]

Hi thanks for the reply.  Yes I have used the ACR view to specify which inputs to use before.  I used input 0 for the positive limit, input 1 for the negative limit, and input 2 for the home switch.  However, when using ACR view the switch kept displaying that the switch had been tripped when nothing was pressing against it.  I would also try pressing on the mechanical switch to see at least if the value would change but to no avail.

[Highland_Controls]

How do you have the switches wired?  Use the normally closed contacts, and let us know where you have wired the switch wires and power wires.

[dusty5219]

Attached are pics of a switch, the VM25 that the switches attach to, and the wire description from Lintech.

[Highland_Controls]

How about you draw us a schematic. 

[dusty5219 · Accepted solution]

Thanks for everyone's replies.  I found out this is what I needed to do:

Dustin,

LinTech L04 option are contact reed sensors and have no power or output voltage on their own.

The ACR9000 controller inputs need to sense a voltage potential between respective input+ and input- pairs.

For example, you need to provide 24VDC from sensor to Input0+ (pin#23) and then tie Input0- (pin#24) to DC GND.

Suggest the following:

1. Jumper 24VDC to Black, Red, and Brown Lintech sensor wires.

2. Blue wire to Input0+(pin#23), White wire to Input1+ (pin#21), and Green wire to Input2+ (pin#19)

3. Connect Input0- (pin#24), Input1- (pin#22), and Input2-(pin#20) to DC GND.

Follow same wiring logic for other axis.

Let me know how it works or if you have further questions.