MS 8.0.1 licence upgrade problem

[Jony Hudson]

Hi,

 I'm having some problems with upgrading to MS 8.0.1. I've been using the beta version for some time now. This version expired over the weekend. I contacted NI UK and, at their suggestion, downloaded and installed the evaluation version of MS 8.0.1. Their advice was to install this version but use my non-evaluation serial number. However, I didn't seem to get an option to specify a serial number. The evaluation version states that the licences have already expired, so I have the same problem. Does anybody know how I can successfully upgrade to 8.0.1 ?

Many thanks in advance,


Jony Hudson

[drohacek]

Unfortunately, the evaluation version of Measurement Studio is not upgradeable to a release version simply by using a valid serial number. So, you will have to obtain the actual release version installation CD. A CD will be sent to you automatically if you purchased version 8.0 with  SSP. If you purchased 8.0 without SSP, you can request that a CD be sent to you. If you have not purchased 8.0, you will need to purchase 8.0.1 (or upgrade to 8.0.1 if you have a prior version). This is described in this post:
http://forums.ni.com/ni/board/message?board.id=232&message.id=3305

The problem you are seeing with the evaluation version reporting that it is expired is a known issue that we are in the process of fixing. There is a workaround, described in this post:
http://forums.ni.com/ni/board/message?board.id=232&message.id=3525#M3525

Please let us know if you have any more questions.

[Jony Hudson]

Excellent. Many thanks.

The CD is on order, but the updated licence files you link to will keep us running until then 🙂


Jony