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NI MAX cannot recognize camera file

Embeded Controller  NI PXLE-8840

imagine acquisition   NI PXLE-1435

NI  MAX  14.5 

Noncontinuable exception (OxC0000025) loacte at EIP=Ox00000000. VERSION:14.5.OFO

i want to use labview to capture pictures from a camera, but NIMAX cannot recognize the camera's icd file writtn by camera file generator, but the same file can be recognized on the same Ni data acquisition card . i have tried to reinstall the NI MAX, but it still cannot be recognized. 

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