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NI-CVS 1458RT cannot acquire image from connected camera in MAX

I have connected an NI CVS-1458RT to my PC and to a GigE camera. I have followed the steps in the "Getting Started" manual to install the software. I can see the camera under CVS in MAX (v. 14.5), but I cannot acquire images. I've reduced the packet size, enabled Jumbo frames on my network card, enabled firewall traversal, and turned off Windows firewalls, but none of them worked. If I connect the same camera directly to the network, I can acquire images in MAX when it shows up under "My System", but not when it is connected to the CVS and shows up under "remote systems".

 

 

Any idea what's going on?

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What error do you get?

Does your IP configuration of the camera and CVS port match?
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