05-12-2017 04:45 AM
Hi,
I am trying to control a JAI GO-2400M-USB camera, I see the camera in NI MAX but every time I clicked on it I get the Error 0xBFF69011 (see Imprecran_1.png).
I am using
- Windows 10 64 bits
- Labview 2015 SP1 (both 32bits and 64bits are intalled)
- the driver NI-IMAQdx USB3 Vision 15.5.5.49152 (see Imprecran_2.png).
If someone had the same problem before and/or can help me it would be great !!
NOTE: The camera works fine because when using the software and driver from JAI I can grab picture. However, I had to unistall the JAI driver and software in order to see it in NI MAX.
Many thanks,
Violaine.
Solved! Go to Solution.
05-12-2017 07:10 AM
05-12-2017 07:43 AM
Dear udka,
Thanks a lot for your reply. I did what you suggest. I attached the report I got from the camera validator, it seems there's a password authentification problem.
I don't know which files I am supposed to modify now ? . The .xml ? If you have any ideas ?
Thanks again for your input,
Violaine
05-12-2017 08:09 AM - edited 05-12-2017 08:11 AM
Windows 7
Ref:http://digital.ni.com/public.nsf/allkb/FCE7506A3AF7636C862576240072716D
-The above step will delete the camera files and creates new, let's see if it fixes the issue.
Edit: You mentioned Camera is from Jai and it is showing Axis IP Camera, did you use the camera compatibility tool properly?
05-12-2017 08:27 AM
It did not work. It recreates the same cam1.idd file and the .xml file.
In NI-IMAQdx/Data it seems there are two cameras (see file attached)
cam 0 (Axis IP Camera i don't know what it is I should delete it as well maybe ?) and cam1 which corresponds to the JAI camera. The .xml created correpond to the JAI .
I think you're right the report created with the Camera Validator was for the Axis IP camera I guess. Should I delete it and retry to run Camera Validator ?
05-12-2017 08:58 AM
05-12-2017 09:40 AM
Hi ViolaineV, could you please post the xml file for this camera so I can take a look? Thanks!
05-12-2017 10:14 AM
I've attached the .xml file. I think it is weird that the ModelName="GO5100USB" while it is actually the GO2400USB model. But the name of the file is actually JAI Corporation_GO-2400_GO-2400M-USB_1.0.0.0_bebb6f6f84c06185d3ba2bbd2bf0b94ce7dced69.xml so maybe it does not matter.
Thanks for helping,
Violaine.
05-12-2017 10:23 AM
OK now I have the correct report (see files attached). And the new error is 0xBFF69012: Attribute value is out of range.
05-12-2017 10:35 AM
Hi,
I follow the intructions on the link you provide to get the attributes. I got the following file (see attached .txt). I don't know if it helps.