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Problem with Custom Help files

Re: Problem with Custom Help files

Ron,

Its possible your Internet Explorer may be blocking the content from being displayed.  When you type in the help for the function does IE ask if you want to un-block and allow the content in a small bar?  What version of MATRIXx are you currentlly using?  I have attached the .msf file I used without error.

Regards,

Steven B.

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Message 11 of 19 (8,350 Views)
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Re: Problem with Custom Help files

Steven,
 
IE is not giving me any indication that it is blocking content.  I reviewed my security settings but didn't anything that should prevent the help from working.  I tried typing help for your test function and have attached a screen shot of my IE window.  Currently using Matrixx version 71.6 for Windows.
 
Thanks,
Ron
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Message 12 of 19 (8,346 Views)
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Re: Problem with Custom Help files

Ron,

Thats interesting.  I get similar results but with a bar asking if I would like to allow blocked content (see attached image).  Which version or IE are you currently running?

Regards,

Steve

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Message 13 of 19 (8,339 Views)
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Re: Problem with Custom Help files

I'm using IE6.

Do you get that same IE warning when requesting help for MatrixX standard functions?  My help works fine for standard functions.  It's just the help for user defined functions that I have trouble with.

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Message 14 of 19 (8,329 Views)
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Re: Problem with Custom Help files

Ron,

Yes I do get the same response when getting help from Standard functions.  I currently have IE 6.0.2 as well. 

Regards,

Steve

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Message 15 of 19 (8,323 Views)
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Re: Problem with Custom Help files

We are aware of several of these problems with User-defined help and are working on a fix.

We will have a fix both in MATRIXx 7.1.7 and the next major release 8.0 (which just went beta last week Smiley Happy)



The MATRIXx development team
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Message 16 of 19 (8,249 Views)
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Re: Problem with Custom Help files

Has this user defined help issue been fixed?  I just installed version 7.1.7 and I'm still same problem as with version 7.1.6.
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Message 17 of 19 (7,714 Views)
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Re: Problem with Custom Help files

Hello Ron,
      Can you please provide a list of steps to reproduce this issue?

Have a great weekend,

NathanT
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Message 18 of 19 (7,689 Views)
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Highlighted

Re: Problem with Custom Help files

Nathan,

See the files functionname.txt (msf) and Local Help.png that were posted on 8/29/2006.  I get the same blank screen in v7.1.7 that I did in v7.1.6 when I type help functionname at the Xmath command prompt.  I'm not a javascript expert, but I think there may be something wrong with either the javascript used to display the help file or with the query string that gets passed from Xmath to the browser.

Ron

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