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lookout activation of home computer

i have a lookout 6.7.1 disk and installed it own a home computer.  I got a activaiton 20 caricater coder from support using the serial number of the computer ID. it does not work. i got a reference number #2260731 .  i run lookout and go to the page for the 20 character activation code and it says these activation codes do not correspond to any of the porducts you are activaing.  Local support cannot help.

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Message 1 of 6
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NI phone activation should have no issue with this.

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Forshock - Consult.Develop.Solve.
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Message 2 of 6
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Why do you think I am doing the forem? I did the phone support over and over again. Lookout has no shanchi support. No support at all.
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Message 3 of 6
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For activation, NI will help.  Be firm with them and they will get you to an application engineer.

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Forshock - Consult.Develop.Solve.
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Message 4 of 6
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Never heard from Shanghai own this issue
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Message 5 of 6
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So you called NI,

they got you an unlock code for the specific computer ID of this machine for the version of Lookout you are trying to activate and it fails?

 

Thats a new one.

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Forshock - Consult.Develop.Solve.
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Message 6 of 6
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