Our customer has developed code in Lookout 6.2. Now they have bought Lookout Run Time 6.5 and they are unable to run their code. Is there any limitation which could cause this kind of behaviour?
You're right. They are able to run .lks file but not .l4p file. There is no error, they are just unable to run .l4p file, and since you say that .l4p is not compatible than i guess it is expected behaviour...
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