Problem Installing Lookout 6.1 After Install/Uninstall Lookout 6.5

[Zog626]

I'm getting the message "You have a higher version of NI Uninstaller in your system" when I was trying to re-install Lookout 6.1 after installing and uninstalling Lookout 6.5.

The error says for me to uninstall the higher version of NI Uninstaller?  Where and how do I do this?

Thanks,

Max

[Ryan.S]

Please give a screenshot of the error you got.

Actually you should be able to install 6.1 even if you don't unistall 6.5.

Are you able to install 6.5 now?

[Zog626]

I'm running Windows 7 Professional (64 bit)

1) This is the error I get when installing Lookout 6.5

I then select "Yes" to continue, choose "evaluation mode" and let it complete the install, restart computer and run Lookout 6.5.

But Lookout 6.5 does not run and I get the following error:

2) Now I try and install Lookout 6.1,  the part where it is initializing the installer completes and I click on "Next"

    I go through with the information input for user/company/serial, select complete install, license agreement and then click next and I get the following error:

And now I am at the problem.

So I click on Yes (to continue) and I get the following error:

and I continue and get the next error

and so on...

Thanks for your help.  I'm almost short of formattimg the drive and reinstalling the entire system but I'm hoping it's just a minor item that was overlooked.

[Ryan.S]

Did you unistall lookout 6.5 from Control Panel? I'm trying to figure out the NI-PAL install error.

But Lookout 6.1 doesn't support Windows 7.

[Zog626]

I uninstalled "National Instruments Software" from the Control Panel:

-after clicking "Yes", some components are installed and the window closes.

- I then restart the computer.

- After the computer restarted I went back to the Control Panel and saw that "National Instruments Software" was still shown.  So I selected it again to uninstall.  I got the same prompt as above and when I clicked "Yes' the "Shared Components Detected" panel closed without any sign of uninstalling the components.

- I go to the start menu and see that Lookout 6.5 is still in there. I click on the Lookout 6.5 icon in the start menu and I get the following panel:

Looks like Lookout 6.5 is not completely uninstalled.

Lookout 6.1 worked on Windows 7.  All I did was install Lookout 6.5 after uninstalling Lookout 6.1.

[Zog626]

Okay I got past a big hurdle with the install...but still have problems running Lookout 6.1

I went into the registry..........HKEY_CLASSES_ROOT\Installer\Products\     and deleted anything NI related and that seemed to work in removing the NI Uninstall message I get when trying to install Lookout 6.1.

1) I managed to get past the "uninstall the NI Uninstaller" during the Lookout 6.1 install process but near the end ran into the following:

I selected "yes" to continue and it completed. I rebooted the computer and ran the Lookout 6.1 executable and got the following error:

Wondering how I can get past the Lookout 6.1 install error.

[Ryan.S]

If Lookout 6.5 is installed correctly, when you choose to unistall it from control panel, you will see a pop-up dialog box for you to choose which product to unistall or change.

As for the NI-PAL error in install, do you logon windows as Administrator or have Administrator privilege?

If you are not Administrator, take a look at the security property of the System32 folder. Maybe you don't have the permission to add files to the system32 folder.

[Zog626]

I've given up on making it work and have just reinstalled Windows 7 and everything is working again.

Ryan...thanks for your help.

[furkan.sari]

first come easy . I have difficulty in establishing the lookout 6.6 scada software helps me Do