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Message "Lookout error 2103.48" while upgrading from 3.8 to 4.5

While upgrading Lookout 3.8.16 to 4.5, received the above message. Please advise.
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Some additional information would be useful.
When do you get this error? Is it during the installation of Lookout 4.5 or when you try to open your old process files? Also did you first uninstall Lookout 3.8 or are you installing 4.5 alongside 3.8?
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