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Lookout and Feildpoint

We have a system with Lookout and feildpoint I/O on 2 separate com
ports. We get the following error messages intermittently.

'Channel specific error: dev:004 ch:00 err:2 '

'FP error: Addressed module does not exist'


The modules have not changed since the iak file was built and we know
the configuration is correct as it works most of the time. Also, we have
two separate feildpoint networks on separate com ports and when
feildpoint 1 fails with the above message the second feildpoint fails
and the whole system fails for a few minutes.

This system is a test rig and the above situation trips the safety
conditions on all test rigs on the system thus negating long term tests.


The error 'Addressed module does not exist' does not
reference which
module it thinks is non existent so we have no starting point for
diagnosis. We have swapped the FP1000 module but that has made no
difference.

Any thoughts please?
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Message 1 of 2
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David,
The system is telling you which module does not exist. The channels that are losing communication is Device 4 (e.g. the module at address 4), Channel 0. The alarm information should also indicate which FieldPoint Oject is generating the message which allows you to further isolate the problem.

I would recommend that you check to make sure that the FieldPoint module at address 4 is properly seated in the terminal base. Additionally, make sure that the terminal base is firmly connected to the bases adjacent to it.

Also, what version of Lookout do you have?

Regards,
Aaron
Message 2 of 2
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