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Active Participant
Ryan.S
Posts: 1,664

Re: Lookout Citadel Losing Data

Mike, what's your email address. I forgot it. I have something for you to try. We had a similar issue in Lookout 6.1, actually it was in Citadel 5.3.

Ryan Shi
National Instruments
Active Participant
Mike@Forshock
Posts: 291

Re: Lookout Citadel Losing Data

Username with .com on the end :smileywink:

 

mike *at* forshock.com

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Forshock - Consult.Develop.Solve.
Active Participant
Mike@Forshock
Posts: 291

Re: Lookout Citadel Losing Data

UPDATE:  Ryan from NI sent me a software update for Citadel with an apparent known issue in the ODBC connection.  We are deploying the fix on Monday at the primary machine and will monitor.

 

 

I remember that NI used to supply zip files with "fixes" for other version of lookout (4-5.1) on the website/ftp.  Last one I have seen get one was 6.0, granted it required a complete reinstall with 6.0.2 that was available on the website/ftp.  Would be nice to see this on current versions?

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Forshock - Consult.Develop.Solve.