06-27-2010 02:02 PM
Take the hint and move on. We did - found VTS from Trihedral Engring in Bedford N.S. Canada.
They are a first class company and SCADA HMI software is all they do so you ALWAYS get outstanding, prompt service.
Software has and does everything that lookout does plus a WHOLE lot more.
Check it out, you will not be sorry...
07-02-2010 02:17 PM
Not being one to place all eggs in basket; we are migrating the system to other platforms (Right now looks like Advantech & possibly ClearSCADA). We still have a decent install base with Lookout and find the ease of use for our clients to be a great selling point.
We are also researching other HMI and have come across VTS quite a few times. Any tips for a Lookout integrator?
07-29-2010 12:04 PM
Well I guess it's time for a change.
In the last few weeks we have been testing InduSoft, InstantHMI, ClearSCADA, Citect and a few others. The decision to use another system comes with many headaches, but NI cannot guarantee any real future with Lookout. Taking almost 2 months to reach a "guy in charge", and with the lack of integrators being able to be located doesn't reinforce our hope.
Wonderware is definitely out of the question, and while I am still not totally convinced by Control Microsystems, our region has a large install of ClearSCADA which allows us to gain with future integration.
We will continue install Lookout if it fits, but I dont think we will develop any further with Lookout.
Thanks and good luck everybody,
09-01-2010 04:13 PM
I'm kind of in the same boat. Have you considered Labview? THAT app is gonna stick around a while, you won't have to buy any more runtime licenses, and the size of your I/O count is no longer even relevant.
Yeah it's a dent in the pocketbook, but the ROI should more than compensate for that.
12-06-2010 09:36 AM
WOW! I believe is Nation Instruments is as committed as they say they are, then their developers need to start answering these post, I am ready to switch to another software because I never get any answers from National Instruments, why offer a product if you don't stand behind it?
02-27-2012 11:34 AM
Well, its been over a year. Lookout 6.6 released, another minor incremement with problems still existing.
Database is still the number one problem for our systems. I have not seen any updates in relation to that area.
Best of luck,
02-28-2012 06:11 AM
Well, our company held out as long as we could with Lookout, but when NI released Ver 6.6 it was the "last straw"; we caved and bought Labview. We expect to roll out our first "replacement for Lookout" project next month. I lament losing the Lookout Hypertrend object especially, but am looking forward to adding more functionality to our offerings since we are no longer bridled by the number of I/O in each project - for years I have thirsted for a chance to build "troubleshooting assistance" into our HMIs, and now I can go nuts with it.
Best wishes to the rest of you die-hards.
02-28-2012 12:14 PM - edited 02-28-2012 12:16 PM
Isn't labview still using Citadel as the database? Would not help us too much, unless for some reason this is a Lookout interface issue, very unlikely.