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ComponentWorks ActiveX pump control stops functioning

Hi everyone,

 

My customer has recenetly purchased Lookout Integrator software. Now he is experiencing following problem: if he tries to use ComponentWorks pump control, he gets notification that it is evaluation-only control which will stop functioning after 5 minutes, as it happens.

This only happens with pump control. If he uses knob or some other, it works just fine.

C drive on PC was formated before installing Lookout, so there were no other versions installed.

I found some KB about similar thing with measurement studio, mentioning some ActiveX License Fixer Utility, but he was unable to find something similar on his installation disk.

Does anybody know what could be the cause of this or how to solve it?

 

Thanks!

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