04-20-2017 09:51 AM
Hi,
Whenever I restart my PC or when I open and close Lab windows CVI, it is getting crashed. Due to this am not able to run my application in my PC. Can anyone please help me on this.
Below are the screenshots and details of the Issue that am facing.
Problem signature:
Problem Event Name: APPCRASH
Application Name: cvi.exe
Application Version: 15.0.1.239
Application Timestamp: 57636e58
Fault Module Name: cvirte.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 58252fc2
Exception Code: c0000005
Exception Offset: 6886df9b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 16393
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
04-20-2017 03:10 PM
It appears that NI Update Service is crashing, then the CVI JIT debugger is detecting the crash and trying to launch - but then also crashes for some reason. You should make sure you have the most recent version of update service installed that is compatible with your OS as well as any recommended patches for your version of CVI.
If this doesn't resolve the issue, please get in touch with NI support.
-Trent
04-21-2017 01:24 AM
Thanks WW. Will try this!!!