CVI.dll crashes 2013 when trying to browse

[jbrown60]

If I attempt to anything that requires a browse/file select LabWindows crashes with the following report:

Problem signature:

Problem Event Name: BEX

Application Name: cvi.exe

Application Version: 13.0.0.632

Application Timestamp: 51cb679b

Fault Module Name: CVI.dll

Fault Module Version: 13.0.0.632

Fault Module Timestamp: 51cb6792

Exception Offset: 00a4bb50

Exception Code: c0000409

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

Additional Information 1: 7d8b

Additional Information 2: 7d8b59960e847456f719cf8b76eb40a7

Additional Information 3: 1aa0

Additional Information 4: 1aa00fb74513a107a85e25616fae3f2c

Cannot add existing files to project, open new project or open workspace.

Started after loading NI-VISA.

[inniwhoni]

Hi,

I'm  not sure why that error is occuring. That information alone probably won't be enought to figure out why this is happening. I would recommend contacting NI support to try and resolve this issue.

Kevin

[D-Cubed]

Hi jimbrown60,

Do you see this problem after upgrading to LabWindows/CVI 2013 SP2? 

Can you provide system information such as OS, OS-bitness, other software currently installed?

Have you tried running LabWindows/CVI as an Administrator (i.e., right-clicking LabWindows/CVI and selecting Run as administrator)? Does this cause a change in behavior?

Are there any errors logged in Windows Event Viewer? If so, could you clear the event log, reproduce the issue, and send the list of events logged?

Thanks,

[jbrown60]

A trouble ticket has been created and is being pursued. I have recorded the crash data via the ConfigCVILogging.exe tool.

Uninstalled and reinstalled the software and associated applications twice now.  Something is being left behind or is scrambled in the registry.  Unfortunatly I do not have administration right over my machine, so the process is slow.

I will report the final outcome, but at the moment I am looking at reimaging my machine to start a fresh install without any leftovers.

[Benw327]

Hi,

I have an exactly the same issue.

Is there any solution for this issue?

Thanks,

Ben

[jbrown60]

No I did not get a resolution.  I ended up having IT flatline my machine and had to rebuild it.  Good Luck.

I believe it all started when I downloaded an IVI library different from the NI library.