report generation using office starter

[Chrispbrown2255]

Hi,

  I have deployed an application to a client's site by building an installer.

The application runs ok however seems to refuse to to generate any reports.  The client has office 2010 starter and I'm wondering if the fact that it's office starter is the issue or if I've missed something out of the installer settings.

The application works fine on my computer but I have the full labview development kit and office 2010 professional.

[_Bryan]

http://digital.ni.com/public.nsf/allkb/C9408B9F08D711E786256F3300701D01

Are you using error clusters?  They can be very useful for troubleshooting.  

[Chrispbrown2255]

Thanks Bryan, I have already seen that page, however I was wondering if there were specific issues with Office Starter.  I did find another thread on here relating to Office Starter but there wasn't a final answer.

http://forums.ni.com/t5/LabVIEW/Lab-View-and-Microsoft-Excel-Starter-2010/m-p/1646766/highlight/true...

[_Bryan]

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@Chrispbrown2255 wrote:

Thanks Bryan, I have already seen that page, however I was wondering if there were specific issues with Office Starter.  I did find another thread on here relating to Office Starter but there wasn't a final answer.

http://forums.ni.com/t5/LabVIEW/Lab-View-and-Microsoft-Excel-Starter-2010/m-p/1646766/highlight/true...

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That thread might not have had a soloution marked, but it sounded like the Office Starter does not work the same as a "normal" Office install.  And the page I linked to says the repor generation toolkit is compatible with Microsoft Office Versions: XP, 2003, 2007, 2010, 2013.  Office Starter is not listed as being compatible.

So that would take me back to the error cluster question.  What is the error you are getting?  If like in the other thread it has to do with the toolkit not finding Excel.exe, I am going to imagine it will not work unless you have a "normal" version of Excel and Word installed.

[Chrispbrown2255]

Hi Bryan,

  It is Office 2010 Starter, which looks like it is Office 2010 but a different tier, so this is an issue of MS misrepresenting their Starter versions of Office then?

There is no error cluster linked to the reports and I won't be able to get a recompiled version onto that machine until sometime next week.

[_Bryan · Accepted solution]

https://support.office.com/en-us/article/Introduction-to-Office-Starter-2010-26d725e3-4570-4829-a534...

Differences between Office Starter 2010 and Office 2010

Office Starter differs from the complete version of Office in that it includes just two productivity programs (Word Starter and Excel Starter), and the interface includes display advertising. Features typically used in business or academic settings are not included.

https://support.office.com/en-us/article/Excel-features-that-are-not-fully-supported-in-Excel-Starte...

I don't know what you mean by misrepresenting it, it is a starter version.  It would have been nice if it worked for you, but it does not look like it is going to.

But I will go back to the error cluster one last time.  Since you don't have an actual error you have no idea if that is the real or only problem.  It could be a path issue depending on how the program is written.  If you put the exe in a random folder on your development machine will it create a report? 

[Chrispbrown2255]

Hi Bryan,

  Yes the .exe will produce reports on the development machine no matter where it is.  The path to the report templates are absolute.  We have even moved the templates onto our server so that the exe has to call them across the network without issue.

I do think it's just because it's office starter now, I hadn't found that page on MS.

I was saying it was misrepresentation because it's always been Office 2010 Starter to me (and the splash screen looks like that too), not Office Starter 2010.  Swapping the 2010 and Starter does make it clear that i's a different product and not just a different tier.

[ben64]

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@Chrispbrown2255 wrote:

Hi,

  I have deployed an application to a client's site by building an installer.

The application runs ok however seems to refuse to to generate any reports.  The client has office 2010 starter and I'm wondering if the fact that it's office starter is the issue or if I've missed something out of the installer settings.

The application works fine on my computer but I have the full labview development kit and office 2010 professional.

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Maybe the followink link can give you a hint:

https://support.microsoft.com/en-ca/kb/2920813

It is unfortunate that the compiled code doesn't log error, the error message might have been helpfull. Office Starter has limited features and doesn't support macro but I haven't seen anything that says ActiveX is not supported.

Ben64

edit: Just saw your latest post after sending my reply. Glad you were able to find the issue.