installer connection problem

[mrish]

hello,

I build an interface to a serial device that is connected through USB-RS232 cable

( I had to install profilic windows driver for my computer to identify the cable).

I did that and my VI works.

I build an installer with run-time enviroment to be installed on another computer.

(who has profilic drivers installed allready - the compter communicate with the device via hyper terminal and I build the LabView for it).

when I install and load it - It does'nt identify the coms - I suspect I need to install device driver which is something my compter have and the other one not.

Can someone help me on what check box I need to check when building the installer?

[Dennis_Knutson]

Did you also include the VISA runtime? What about including MAX and exporting the hardware configuration from there?

[mrish]

I only included NI LabView Run-Time Engine (2011 64 bit in my case).

I configure the serial port in my VI and it works, I dont see a reason to configure it elsewhere.

[Dennis_Knutson]

Well, if you don't install the hardware driver for LabVIEW, of course the software will not work. This means VISA.

You don't have to use MAX to configure the port. You might want to use it to troubleshoot or change aliases though.