Hi,
which board are you using?
Have you configured/tested it in MAX (Measurement and Automation Explorer)?
LabVIEW has examples for measuring pulse width for different kind of counters (8253, AM9513, DAQ-STC); refer to your board's specification to see what counter it uses.
If for instance you have an E-Series DAQ board, you have to refer to the example of DAQ-STC counters Measure Pulse (DAQ-STC).vi. This example measures the pulse width of a digital signal that gates the counter (refer to its documentation for a full description of the settings).
The internal timebase value you set is actually the internal clock speed used for counting, if you set it to 1MHz , you get a resolution of 1 microsec.
Let me know if you need more informations,
Alberto