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While using DTA-107, I cannot play DVB-S stream

we are facing a strange issue.
Previously, both DVB-S and DVBS2 were perfectly fine. I was able to stream both these streams.
 
But now, DVBS2 Streaming is fine and GREEN LED IS SHOWN.
But  when I play DVB-S stream, I DONT SEE GREEN LIGHT and I am unable to LOCK to the frequency.
 
This may be known issue to you -can you please suggest why this is happening?
 
I am using DTA-107 QPSK Modulator / L-Band Upconverter for PCI Bus
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