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Vision builder AI shared variable sudenly damaged

Dear Ni users.

 

Description of aplication.

We use NI vision builder AI together with siemens WINCC software. We use shared variables acros NI shared variable engine, so read and write some parameters over WiNCC.

 

The  aplication witch was working for more then 1 year, and sudenly we have noticed that we cannot se NOT acces shared varables in WINCC.

 

After examine what can be wrong we faund that we cannot so no tags from NI shared variable engine, so we think that somehow something crashed?

Do you have any similar cases in future. We cannot acces into any shared variables accros NI distributed system manager?

 

SEE THE ATACHMENT

 

Under localhost the Vision Builder  is mising, like in this white paper from Ni.

 

https://decibel.ni.com/content/docs/DOC-18647

 

 

Thank you for help

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Hi Bostjan_1234,

 

What is the hardware involved in this setup? Do you use smart cameras?

Have you tried the standard steps: restarting the system, defining a new tag/variable to see if you can see it in Distributed System Manager?

 

I am looking forward wih great interests in your reply.

Best regards,

IR

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Hi Bostjan_1234,

 

Any news in regards of this issue?

 

Best regards,

IR

 

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