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VISA might have give the alias COM11 to your 10. serial port. I have seen this difference between windows naming and visa naming on some of our lab-pcs with usb2rs232 devices. A visa find resource will tell you that you have access to 10 serial ports.
Like stated in the former posts, it's just an alias that can easely be changed. (Even with LabVIEW itself: Using the .ini-file vis and poke the visaconf.ini ) And I have in mind that there is a possibility to tell VISA to NOT use asrl10 for the LPT1 so the COM10 will be there automatically.