Timed out Ping Result

[zl]

I have difficulty to connect FP-1601 to my computer using MAX. "The connection to remote device timed out." message pop up everytime. Any suggestions?

Thanks.

If you already assigned an IP address to your module, try pinging it first (Start>>Run>> Ping x.x.x.x).

If you don't get an answer the problem is there. A common cause for this is using a wrong cable. If you are connecting directly from your network card you will need a cross cable.

Another potential problem is firewall blocking. You need to allow MAX in your firewall.

Yet another is not being on the subnet as the device and having the subnet mask block your communication.

Did you manage to talk to it in the past?

Does it have an IP address?

Attached please find the Pinging result.

[tst]

A couple of Dont's:

DON'T start a new thread to continue the discussion. It only makes it less likely you will get an answer. Simply reply in the original thread.

DON'T post bmp files. Paint in Windows XP can save files as JPG, PNG, and GIFs.

OK, so you can ping it (assuming that's the device, you should disconnect it and run the ping again to make sure. If there is no answer, it means it is the device).

In that case, it's possible that the firewall is blocking MAX. Do you have any other networked controller connected which work?

To allow MAX in the firewall go to the firewall settings (probably in the control panel) and find the list of the allowed programs. Add MAX to that list and see if that helps.